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AI agents

Custom AI agent development that clears your emails and orders

Custom AI agent development for your business: the agent reads emails, orders and documents and processes them in your systems on its own, while a person approves the important steps. An online retail client now answers its customers within 5 minutes, not hours.

What it looks like in practice

Customers of an online retail client waited hours for a reply. We built the client an AI support agent. Customers now get an answer within 5 minutes. Customer support now handles only the complex cases.

The full story

What changes for you

The agent takes the routine

An AI agent for your business does repetitive text work: answering customers, sorting mail, reading orders. It hands the exceptions to a person.

Growth without another hire

More messages do not mean a new hire. The agent takes the routine, and that client’s customer support now handles only the complex cases.

You stay in control

A person approves the important steps, and you see every step the agent takes in a dashboard. The solution and the data are yours from day one.

What people come to us with

An online seller with a full inbox“We answer the same customer questions by hand, hours every day.”

How we solve it: An AI agent answers routine emails from your data and hands harder cases to a person.

Example: A client with online sales: a reply within 5 minutes, customer support now handles only the complex cases. Case study

A wholesaler or manufacturer taking orders by email“Orders arrive by email and someone spends the day retyping them.”

How we solve it: An agent reads each order, enters it in your system and sends unclear cases to a person.

Example: The same approach runs on our own invoices from email: under a minute instead of 10-15. Case study

Whoever handles the invoices“We retype invoices from email into accounting by hand, every month.”

How we solve it: AI pulls the data from each invoice into accounting; a person checks only the exceptions.

Example: Our own invoices: from 10-15 minutes to under a minute, 70 % with no person involved. Case study

How we work

The hard part is not the model. It is connecting the agent to systems you do not own, clear limits on what it may do alone, and a human in the loop wherever money is involved. The agent runs in production, not in a demo.

We get back to you within two business days, and together we pick what to fix first.
Instead of a quote you get a list: what will be done and how you can check it.
The first version in weeks, not months.
Then small steps every week or two.
Senior judgment, AI as the method, and Filip answers for the result.
Our support agent answers the customers of an online retail client within 5 minutes.

When we don't recommend it

  • The work happens a few times a month. An agent will not pay off; a template or checklist will do.
  • You want flawless work with no human. No agent delivers that, so a person approves the important steps.
  • You only need answers to common questions on your website. An off-the-shelf chatbot is cheaper.
  • You need a simple one-step automation or a form-to-spreadsheet integration for a few hundred euros. A no-code tool (Make, n8n) or a freelancer fits that better.

Results

AI agents, Customer support

AI support agent: replies in under 5 minutes

An AI email agent for customer support at a client that sells online. Replies in under 5 minutes instead of hours. Customer support now handles only the complex cases.

online retail client

Proof, not promises

The goal is a working business. Software is just the tool.

Kiaba Spedition Logo

“All our carriers are finally in one place.”

Marek Kiaba
Marek Kiaba
CEO, KIABA Spedition

“We needed an AI system to validate thousands of coupon codes automatically. Digitaliko delivered a working prototype fast and it just works.”

e-commerce company
e-commerce company
e-commerce company

What month one looks like

  • Week one: we pick one process the agent takes over (for example customer emails or orders), set up access to your systems and write down what will be done after month one. The guarantee is measured against that list.
  • The agent proposes first and a person approves. Every week you see what was added in a test version, and you decide directly with Filip what it may do on its own.
  • End of the month: what is on the list runs on your data, and you see every step the agent takes in a dashboard. Then your people use it and we fine-tune it.
  • A fixed price fits one bounded process. The monthly subscription fits when you want to extend the agent to more processes step by step.

What it costs

Try the first month. If we miss what we wrote down, we refund 50 %. Monthly subscription from €3,980 excl. VAT, pause or cancel any time. Or a fixed price per project: tell us what you need and we send you a quote and a list of what we deliver. Code, data and infrastructure owned by the client from day one.

Month one starts with a written list: what we deliver and how you can check it. The 50 % money back is measured against it.

Only your own hosting and AI model usage. You pay them directly to the providers, not through us.

After launch you get 30 days of support. Then you pause the subscription. When something needs changing or adding, you resume it and we carry on. After you cancel, the software, data and infrastructure stay yours. When you leave, we fix the bugs from the last month.

Work it out yourself

What does that work cost you today? The calculator works it out in a minute.

Automation ROI calculator: Shows what manual work costs you and when software that takes it over pays back.

Further reading

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What is an AI agent? Plain answer, business examples

An AI agent is software that gets a goal and picks the next step itself, within the limits you set. How it differs from a chatbot and from automation, a real example with numbers, and when you do not need one.

AI agents

AI agent or automation: what do you need?

Most companies that want an AI agent need automation. An agent makes sense where free text has to be read and decisions made within clear limits. The difference, examples with numbers and when to do nothing.

AI agents

How much does an AI agent cost for a business?

With us, an AI agent for a business is part of a subscription from €3,980 a month excl. VAT, or a fixed price. Scope, connections and operation set the price, not the model.

Frequently asked questions

15-minute meeting with Filip
How much does an AI agent for your business cost?
From €3,980 a month excl. VAT, or a fixed price per project. The full offer is above under What it costs.
What is the difference between an AI agent and a chatbot?
A chatbot answers questions. An agent also acts: it checks an order, writes a record, sends an email, hands a case to a person. It works with your systems, not just website text.
Who owns the agent and the data?
You do. Code, data and infrastructure are in your name from day one. When we stop, the agent keeps running and any other engineer can take it over.
What if the agent gets it wrong?
That is why it starts next to a person and a person approves the important steps. You see every mistake in the dashboard, and we adjust the agent based on it.

Which work waits for a person every day?

Tell us about it. We get back to you within two business days, and together we pick what to fix first.