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When Excel is no longer enough: a checklist for your company

Excel is no longer enough when at least two of five signs apply: everyone has their own file, one answer takes several spreadsheets, the process lives in cell colours, one person holds the file, and a mistake has already cost money. Tick them below and work out how many hours a week the manual work costs. You will see whether you need a system or a tidier spreadsheet.

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For owners and operations people whose company runs on Excel, email and the phone. It takes 20 minutes to fill in. At the end you will know whether you need a system or just a tidier spreadsheet.

Since 2023 we have delivered 15+ production projects. Most of them started with an Excel file that someone "had in their head".

1. Five signs Excel is no longer enough

Tick what applies to you.

How many you tickedWhat it means
0Leave Excel alone. A new system would save you nothing.
1Tidy the structure using part 3. Come back in six months.
2 or moreIt's worth looking for something else. Continue with part 2.

2. What Excel costs you: a worksheet

Without a number, the decision about a system is a gut feeling. Fill in the table for one normal week. An estimate is enough; precision isn't the goal.

Manual workHow many peopleHours a week per personTotal hours a week
Copying data from emails and PDFs into the spreadsheet0
Searching for information in files and emails0
Checking and fixing errors in the spreadsheet0
Calls like "where is it, who has it"0
Putting together a report or overview for management0
Total0

Hours a month (× 4): 0

Multiply the result by four. That's the hours a month you pay today for work that software should do.

Then ask one question: where would the saved time go? An hour saved in sales can become an order. An hour saved in admin often just dissolves. Start where the time has somewhere to go.

Also write down the last mistake that cost money. One wrong quote often weighs more than the hours.

3. A spreadsheet structure that lasts

These rules always help. If you ever move to a system, the move will be much easier.

  1. One row is one thing. One order, one customer, one item.
  2. One sheet is one kind of thing. Customers separately, orders separately.
  3. Every row has its own ID. An order points to the customer by ID, not by name.
  4. Status is a column, not a colour. "quoted", "confirmed", "done".
  5. Who handles it is a column too. Not a note in a cell.
  6. History isn't written by overwriting. A change is a new row with a date and a name.
  7. No merged cells and no empty rows as separators.

Three patterns you can copy

ProcessSheets and columnsRule
OrdersCustomers (ID, Name, Company ID, Contact) · Orders (ID, Customer ID, Date, Status, Owner, Amount)Status only from a list. The amount is never overwritten; a change is a new row.
Customers (CRM)Companies (Company ID, Name, City, Account owner, Status) · Contacts (Company ID, Name, Role, Phone, Email) · Activities (Date, Company ID, Who, What happened, Next step, Due date)The company ID is the key, not the name. Activities are only ever added.
InventoryItems (Code, Name, Unit, Minimum, Stock, Reorder) · Movements (Date, Code, Type, Quantity, Document, Who)Nobody types the stock level; it's calculated from movements. A stock count is a new movement with the difference.

Stock formula: =SUMIFS(Movements[Quantity],Movements[Code],[@Code]). Receipts positive, issues negative.

A tidy-up in one afternoon

A word on sharing: co-authoring in Microsoft 365 doesn't give you per-person permissions or input control. Pasting from the clipboard even gets around Data Validation.

4. What instead of Excel

Not always a custom system. You have three options.

SituationWhat to choose
A few people, one list, mistakes are cheapStay in Excel and tidy the structure
A standard process that works the same everywhere (invoicing, attendance)Off-the-shelf SaaS, if you can get your data out
A process that sets you apart, or SaaS can't do the one thing you needYour own system, one process at a time

Five questions before you sign up for SaaS

5. Moving without chaos: four rules

  1. Don't start with a big migration. At one client, the new system was half empty for the first weeks. One rule helped: on every call with a partner, whoever takes the call adds or updates them in the system. Attach the system to work people already do every day.
  2. Leave a way back. An export to Excel calms even the biggest sceptic.
  3. One process at a time. In our own accounting we replaced only invoice processing. One invoice took 10 to 15 minutes; today it takes under a minute. 70 % go through without a human.
  4. Export safely. Excel can run text that starts with "=" as a formula. Ask your vendor about it.

6. What to prepare before the first conversation

You don't need a specification. Three things are enough:

  1. the documents or quotes you send today, PDFs are fine,
  2. the Excel file the process lives in, even if it's messy,
  3. this completed checklist and the worksheet from part 2.

Frequently asked questions

How do I know my company has outgrown Excel?
When at least two of the five signs apply: several versions of the file, searching across spreadsheets, a process that lives in formatting, one person who holds the file, and a mistake that has already cost money. With zero, leave Excel alone.
What should replace Excel?
Not always custom software. With a few people and cheap mistakes, tidying the structure is enough. A standard process fits an off-the-shelf SaaS, if you can get your data out. A custom system makes sense where you differ, or where the SaaS lacks the one thing you need.
How do I work out what Excel costs me?
For one normal week, estimate how many people spend how many hours retyping, searching, fixing, phoning and building reports. The table below multiplies it and shows the hours a month too. Add the last mistake that cost money.
Can a spreadsheet be tidied so it lasts?
Yes: one row is one thing, every row has an ID, status is a column rather than a colour, and history is never written by overwriting. It takes an afternoon, and a later move to a system becomes easier.

Is your Excel at its limit?

Tell us which process lives in your spreadsheet and how many hours it came to. We get back to you within two business days, and together we pick what to fix first.